| #242050 in eBooks | 2016-01-25 | 2016-01-25 | File type: PDF||9 of 9 people found the following review helpful.| The most important thing you need to pass the Practitioner Exam, at an ok price.|By odog502|ABOUT THE BOOK:
Since this is the definitive(and currently only) book for the newly created ITIL Practitioner certification, this book is essential for passing the exam. All the material you need to know for the exam is covered in this book. So this book gets points for bein|About the Author|Assembled by the Practitioner Architect Team of Kevin Behr, Karen Ferris, Lou Hunnebeck, Stuart Rance, Barclay Rae and Paul Wilkinson, a team of renowned ITSM experts under the guidance of AXELOS' Kaimar Karu, ITIL Practitioner Guida
ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios. The book assumes knowledge of ITIL and ITSM up to ITIL Foundation level, and begins with a discussion of the guiding ...
You can specify the type of files you want, for your gadget.ITIL® Practitioner Guidance | AXELOS. A good, fresh read, highly recommended.
